How to Order Vapes, E-Liquids and Coils in Turkey: A Guide for Visitors and Expats
You are staying in Turkey for a holiday, a few months of work or a longer move, and your pod is running low, the coil tastes burnt or you simply want a flavour you know. Buharkeyf has been delivering original e-cigarettes, e-liquids, disposables, coils and pod cartridges across Turkey since 2017, with more than 760,000 orders so far, straight to your hotel, apartment or home. Our website is in Turkish, so this guide walks you through every screen in English: what we offer, how to place an order without speaking Turkish, how payment and delivery work and how to time your order on a short stay.
What you can order
- Devices and pod kits: Vaporesso, Smok, Uwell, Voopoo, Geekvape and Oxva in our e-cigarette and pod system categories.
- Disposables: Vozol and other disposable vapes in many flavours.
- E-liquids: freebase e-liquids, nicotine salt e-liquids and premium e-liquids such as Nasty Juice, Saltica, Dinner Lady and One Hit Wonder.
- Coils and cartridges: replacement coils and pod cartridges for the most common devices, so you can keep using the vape you already have.
Every product we sell is original. Branded products carry a code or barcode on the box that you can check on the manufacturer's website.
A few Turkish words that help
| On our site | Meaning |
|---|---|
| Elektronik sigara | E-cigarette, vape device |
| Likit | E-liquid |
| Salt likit | Nicotine salt e-liquid |
| Tek kullanımlık / Puff | Disposable vape |
| Kartuş | Pod cartridge |
| Coil / Rezistans | Coil |
| Aroma | Flavour |
| Nikotin oranı | Nicotine strength |
| Stokta yok | Out of stock |
| Sepet / Sepetim | Cart |
Tip: most browsers can translate the whole page. In Chrome, right-click anywhere and choose "Translate to English".
How to order, step by step
You do not need an account, and the whole order takes a few minutes.
- Confirm your age. On your first visit a window asks you to confirm that you are over 18. Press Evet, 18 Yaşındayım (Yes, I am 18).
- Find your product. Type the model name in the search bar at the top, for example "Caliburn G4", "XROS coil" or "Vozol", or open one of the categories above.
- Choose the options. On the product page pick the flavour, nicotine strength or coil resistance where offered, then press Sepete Ekle (Add to cart). If the button says Stokta yok, that product or option is currently out of stock.
- Go to checkout. Press Kasaya Git (Go to checkout). On the page "Nasıl Sipariş Vermek İstersin?" (How do you want to order?) choose Misafir Olarak (As a guest).
- Enter your details. Adınız (first name), Soyadınız (surname), E-Posta (email) and Telefon (phone). Use an email address you can open on your phone, see the next section.
- Enter the delivery address. Adres 1 is the street address, Adres 2 is the hotel name, building or room number, then Şehir (province) and İlçe / Semt (district). Keep the box "Fatura ve Teslimat adresim aynı" (billing and delivery address are the same) ticked.
- Choose how to pay under Ödeme Seçenekleri (payment options), see below.
- Add a note if needed. In Sipariş notu (order note) you can write in English, for example your check-out date or "please call before delivery".
- Accept the terms and confirm. Tick the two boxes for the privacy policy and the cancellation and return terms, then press Siparişi Onayla (Confirm order).
Phone number and the confirmation code
Pay-on-delivery orders are confirmed with a short code before they are placed.
- Turkish mobile number: the code arrives by SMS, and the courier and the tracking messages use the same number. This is the smoothest option.
- Foreign mobile number: you can still order. Because SMS to foreign numbers is not reliable, the code is sent to the email address you entered, so make sure it is correct and check your spam folder.
Many travel eSIM plans include data only and come without a Turkish number. If you want SMS tracking and courier calls, a local prepaid SIM is useful; if not, a foreign number and your email work for ordering.
Payment options
- Pay on delivery (Kapıda ödeme): you pay the courier at the door when the parcel arrives, by card or cash. A fee of 99 TL is added for this service. If you want to pay with a card issued outside Turkey, write to our support centre before ordering and we will confirm it for you.
- Bank transfer (Banka Havalesi / EFT): if you have a Turkish bank account, you get 5% off the total. Our bank details are shown after you confirm the order.
Shipping: free on orders of 3,500 TL or more, otherwise 99 TL. The exact amount is shown at checkout before you confirm.
Delivery to a hotel, apartment or home
We ship with Aras Kargo, one of Turkey's largest couriers, which delivers to every province.
- Hotels and resorts: write the hotel name and your room number in Adres 2, use the same name as on your booking, and tell reception you are expecting a parcel.
- Apartments and holiday rentals: write the building name or number, the flat number and any entry instructions. If the address is hard to find, add a landmark in the order note.
- Be there for pay-on-delivery: the payment is taken at the door, so the person who ordered should be available when the courier arrives. If nobody pays, the parcel goes back to us.
- Tracking: once the parcel is handed to Aras Kargo you receive a tracking number, and you can follow it on our order tracking page.
Timing your order on a short stay
Orders placed on weekdays before 12:00 (Turkish time) usually leave our warehouse the same day. We do not ship at the weekend, so orders placed after 12:00 on Friday, on Saturday or on Sunday go out on Monday. Delivery usually takes 1 to 3 working days, depending on the city.
| You order | Leaves our warehouse | Usually arrives |
|---|---|---|
| Monday to Thursday, before 12:00 | Same day | 1 to 3 working days later |
| Monday to Thursday, after 12:00 | Next working day | 1 to 3 working days after that |
| Friday after 12:00 or the weekend | Monday | Tuesday to Thursday |
On a one or two week holiday, order in the first days of your stay, not on your last weekend, so the parcel reaches you before you check out.
Frequently asked questions
Do I need to speak Turkish?
No. This guide covers every step, you can write to our support centre in any language, and order notes in English.
Can I order without creating an account?
Yes. Choose Misafir Olarak (As a guest) at checkout.
My product is out of stock. What can I do?
Search for the same model with another flavour or strength, or ask our support centre for an alternative that fits your device.
How do I change or cancel an order?
Contact us through the support centre as soon as possible with your order number. Changes are easiest before the parcel leaves the warehouse.
I am travelling to another city. Can I change the address?
Tell us before the order ships and we will update it. If you are moving around a lot, order to the place where you will stay longest.
Need help?
Write to us through the support centre in any language you like. Include your order number so we can check it quickly.
Products containing nicotine are addictive and harmful to health. We sell only to adults aged 18 and over.